Steps to Change Your Vectorworks License
Changing the license for your Vectorworks software may seem challenging, but it can be accomplished easily by following these steps. Here’s how to effectively manage your licenses and ensure that your preferred one is activated.
Accessing the License Management Interface
Open Preferences: Launch Vectorworks and navigate to the "Preferences" menu. This is typically found under the "Session" tab within the software’s main menu.
- Locate Serial Numbers: Once you’re in the Preferences panel, find and select the “Serial Numbers” option. This will direct you to the specific area where you can manage and add your licenses.
Adding a New License
Initiate Addition: Click on the “Add” button within the Serial Numbers section. This action will prompt a field for you to input the new serial number.
Input License Information: Enter the new serial number as it appears on your label. Precision is crucial, as the serial number is case sensitive. Make sure you have it exactly right to avoid any entry errors.
Confirm Addition: After entering the serial number, click on “Add” to finalize the entry. Keep in mind that only one serial number can be active at any time.
- Completion: Once you have added the new license, click “Done” to confirm your changes and exit the preferences menu.
Verifying Your License Change
Check License Status: To ensure that your new license is active, return to the "Licenses" tab under the preferences. Here you will see a list of all your active serial numbers associated with your current version of Vectorworks.
- Review Previous Versions: If necessary, you can expand the view to check for licenses associated with older versions of Vectorworks by clicking the arrow next to the “Version” label.
Frequently Asked Questions
What should I do if I encounter issues while changing my license?
If problems arise during the license change process, first ensure that the entered serial number is correct and corresponds to an active version. Checking for software updates can also resolve potential issues. If problems persist, reach out to Vectorworks support for assistance.
Can I use multiple licenses at the same time?
No, Vectorworks does not allow multiple serial numbers to be active simultaneously. You must remove or deactivate the current license before adding a new one.
Is it possible to recover an old license if I lost the serial number?
If the serial number is lost, check your email for purchase confirmations or installation records. Additionally, if you have an account with Vectorworks, contact their customer support for assistance in retrieving your serial number.
