Understanding the Need for Printers in Uber Eats
When operating with Uber Eats, it is important to know that while having a printer is beneficial, it is not essential for receiving and processing orders. Restaurants can manage their incoming orders efficiently through the app. A printer can enhance order processing speed and improve accuracy, but you can comfortably run your restaurant even without one, especially while waiting for your printer to be delivered.
Guide to Setting Up a Printer for Uber Eats
Follow these steps to connect your printer to the Uber Eats system:
- Access the Restaurant Dashboard by logging into your account.
- Locate and click the menu icon situated in the upper-left corner of the application.
- Select the “Settings” option from the dropdown menu.
- Find the section labeled “Receipt printing.”
- Switch the toggle to the right to enable the connection with your printer.
- Verify your printer is connected by checking the “Connected Printer” dropdown menu for your specific model.
Compatible Printers for Uber Eats
For businesses looking to connect a printer to the Uber Eats Restaurant Dashboard, certain models are preferred:
- Star Micronics TSP143IIIBI
- Star Micronics TSP654IIBI-24
- SM-L200 Mobile Bluetooth Printer
- Star SM-L300 Mobile Bluetooth Printer
- Epson TM-M30 Receipt Printer
These printers can seamlessly integrate with the dashboard, allowing you to print orders directly from the platform.
Printing Receipts with Uber Eats
To enable receipt printing through your restaurant dashboard, follow this procedure:
- Ensure your tablet is paired with the receipt printer according to the manufacturer’s setup instructions.
- Navigate to the Uber Eats Restaurant Dashboard.
- In the settings menu, locate the option for “Receipt printing.”
- Activate receipt printing by sliding the toggle to the right until you see the indication that it is enabled.
Additional FAQs
1. What should I do if my printer is not connecting to the Uber Eats app?
Check that both the printer and the tablet or device you are using are on the same Wi-Fi or Bluetooth network. Revisit the printer’s setup instructions to ensure all settings are correctly configured. If issues persist, consult the printer manufacturer’s support.
2. Is it possible to print invoices for my Uber Eats orders?
Currently, obtaining specific invoices can involve a bit more effort. Users may need to submit a request for a tax invoice corresponding to their Uber Eats order number, which can be facilitated through the app for further assistance.
3. How can I contact Uber Eats support for additional help?
To reach customer support, go to the Help section within the Uber Eats Driver app. You can explore various options based on your specific issue to find the right support resource or connect with a representative directly.
