Finding your DraftSight serial number is essential for activating your software and managing your licensing. Here’s a comprehensive guide on where to locate your DraftSight serial number, along with detailed steps to activate your license, renew it, and troubleshoot common issues.
Locating Your DraftSight Serial Number
The DraftSight serial number is a unique identifier assigned to your installation that you will need for activation. Here’s how to find it:
Email Confirmation: When you purchase a subscription or download DraftSight, you should receive a confirmation email. This email typically includes your serial number. Search your inbox for emails from Dassault Systèmes or DraftSight.
DraftSight Software: If you have already installed DraftSight, you can also find your serial number within the software:
- Open DraftSight.
- Navigate to the top right of the interface and click on the Help menu.
- Select the option labeled “About DraftSight.” A window will pop up providing details of your current version along with the serial number displayed prominently.
- Account Portal: If you created an account on the DraftSight website:
- Log into your account via the DraftSight online portal.
- Check your subscription details; your serial number may be listed there.
Activating Your DraftSight License
Once you have located your serial number, follow these steps to activate your DraftSight:
Launch DraftSight: Start the application on your computer.
Access the Help Menu: Click the Down Arrow next to the Help icon located at the upper right of the screen.
Select Activation: Choose the “Activate DraftSight” option from the dropdown menu.
Enter Serial Number: Input your 24-character serial number when prompted.
- Complete Activation: Follow any additional onscreen instructions to complete the activation process.
Renewing Your DraftSight License
If you need to renew your DraftSight license, follow these steps:
Choose Your Version: Decide whether you want to upgrade to DraftSight Premium, Enterprise, or Enterprise Plus.
Purchase Online or Contact Reseller:
- For Premium, you can easily purchase a new subscription online at the DraftSight website.
- For Enterprise versions, contact the reseller for options that may include subscription or non-subscription models.
- Installation: Once purchased, follow the instructions provided to install and activate the new version using your serial number.
Common Issues with DraftSight
Users may encounter issues related to licensing and activation. Here are a few common problems and their solutions:
Software Crashing: If DraftSight crashes upon startup, this might be due to an expired license or other installation errors. Consider reinstalling the software or checking for updates that may resolve the issue.
Reverting to Default Settings: If you want to reset any changes or configurations:
- Close DraftSight.
- Navigate to the folder:
C:\Users\[YourUsername]\AppData\Roaming\DraftSight. - Rename the existing DraftSight folder for backup (e.g., DraftSight_old) and restart the application.
- Trial Version Limitations: If you’re using an older version and it’s no longer functional, consider subscribing to the latest version to benefit from updated features.
FAQ
1. What should I do if I can’t locate my DraftSight serial number?
If you cannot find your serial number in the email confirmation or within the software itself, visit the DraftSight support page and browse for additional recovery options or contact customer support for assistance.
2. Can I downgrade my DraftSight subscription?
Currently, there is no option to downgrade from a higher subscription to a lower tier. You would need to cancel your existing subscription and initiate a new one at the desired level.
3. Is there a free version of DraftSight available?
While previously available for free, DraftSight now offers a 30-day trial for its premium version. After this period, users must purchase a license to continue using the software.
